2022 by TechneValue GmbH
Digital Pegasus helps organisations to look at an innovative Digital eXperience made up of many different journeys that are able to determine an overall positive customer experience...
2022 by TechneValue GmbH
Digital Pegasus seamlessly integrate your contact centre with existing systems. Modern businesses use multiple tools and systems for different business processes. These tools must work together as well as independently...
2022 by TechneValue GmbH
The adoption of a Visual IVR improves the image of their company making a “Digital” look much larger traditional IVRs and can help corporate business stand out from the rest with personalized and relevant service experience...
2022 by TechneValue GmbH
The European Securities and Markets Authority (ESMA) reminds firms of the MiFID II requirements in this area. Firms are expected to deploy all possible efforts to ensure that recording of telephone...
2022 by TechneValue GmbH
The age of automated authentication (FIDO2 specification) through biometric scanning is here, that’s why two-factor authentication is an important step to guard your online data and services....
2022 by TechneValue GmbH
The Digital Pegasus Campaign Hub supports companies in the creation, set-up, launch and result monitoring of outbound marketing campaigns, and everything can be achieved from a single environment.
